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Title: Sample Complaint Letter in English
Dear [Name of Recipient],
I am writing this letter to express my extreme dissatisfaction with [Product/Service] provided by your company [Company Name]. As a customer who believes in the quality of your products/services, it has been disappointing to receive such poor service.
Firstly, I have experienced multiple issues with the [Product/Service] I have recently purchased from your company. [Specify the issue concisely here]. This has caused me a great deal of inconvenience and frustration as I have had to spend time and resources addressing this issue, which I expect to be resolved promptly.
Secondly, the poor customer service I have received from your company has only added to my frustration. [Provide specific examples of poor customer service encountered. Include dates, names of personnel involved, and details of the interaction]. I have attempted to reach out to [name of personnel] on multiple occasions but received no response, which I find to be unacceptable.
Lastly, I am dismayed that your company has not taken any steps to address the issues I have raised. Despite my several attempts to contact the company, the issues remain unresolved which has led me to question the competency and commitment of your team.
I request that [Specify what you expect the company to do to resolve the issue/s here]. If your company does not take prompt and adequate action to address the issues raised in this letter, I may consider taking legal action against your company.
I value the reputation of your company and believe that prompt and satisfactory resolution of this matter will reinforce my confidence in the quality of your products/services.
Sincerely,
[Your Name]