TemplateofEnglishComplaintLetter
DearSir/Madam,
Introduction
Iamwritingtoexpressmydissatisfactionwiththeservice/productIreceived/purchasedfromyourcompanyon[date].
[Providespecificdetailsabouttheservice/productandtheissueyouencountered.Beclearandconciseabouttheproblem.]
Asacustomer,Iexpectedbetterservice/qualityandIamdisappointedwithmyexperiencewithyourcompany.
Body
Iwouldliketobringtoyourattentionthefollowingissues:
[Listtheissuesindetail,providesupportingevidencesuchasreceipts,ordernumbers,photos,etc.Bespecificabouttheimpacttheissuehadonyou,whetheritcausedfinancialloss,inconvenience,oranyotherharm.]
Despitemyattemptstoresolvetheseissueswithyourcustomerservicedepartment,Ihavenotreceivedasatisfactoryresolution.
Ibelievethatitisyourresponsibilitytoaddresstheseissuespromptlyandefficiently,andIexpectafullrefund/compensationfortheinconveniencecaused.
Conclusion
Ihopethatyouwilltakemycomplaintseriouslyandtakeappropriateactiontoremediatethesituation.IfIdonotreceiveasatisfactoryresolutiontothismatter,Iwillhavenochoicebuttoescalatethiscomplainttorelevantauthoritiesandseeklegalrecourse.
Iappreciateyourattentiontothismatterandlookforwardtoyourpromptresponse.
Sincerely,
[Yournameandcontactinformation]